Providing Revolutionary IT Support in St Albans
Manor Lodge School is an independent Nursery and Prep School offering children an outstanding balanced education in a supportive, family atmosphere.
The school has a rural setting, close to the M25, occupying over 10 acres in Radlett. Their central location puts them in easy reach of families living in St Albans and the surrounding areas. They are based in a grade II listed building at the centre of the campus with a modern teaching block attached plus a magnificent new building on site hosting a sports hall/theatre, expressive arts and Year 6 teaching rooms.
Their use of state-of-the-art technology solutions enables the staff to deliver the most comprehensive curriculum whilst ensuring data security.
Recently the school experienced a sudden and unexpected hardware failure on a critical server system. The system crashed and would not start back up again, leaving the school without some essential services.
Omicron’s emergency support made sure that an engineer was on site within the hour to assess and manage the restoration of the key systems. Thankfully, all systems were restored without any data corruption or loss, and more importantly without impacting on the children’s education or security.
Since this issue, we have now secured Manor Lodge School’s network to avoid a repeat of this incident as they now have a fully managed IT support contract with Omicron Solutions. Here we use our unique HALO support framework to engage a proactive support model to prevent this type of disruption in the future.
Anne-Marie Ridley, the Bursar, has this to say about Omicron;
“Thank you so much for your help in resolving our IT issues. It was such a relief to get everything up and running again without losing any data. Omicron is our trusted IT Support company and we truly value your services. I highly recommend you to other organisations needing IT Support.”
Managed IT Support Solutions in St Albans
Omicron Solutions provides fully managed IT Support solutions in and around St Albans and London, we specialise in complex networks such as at Manor Lodge School. We take time to understand your business and what is critical to you. We then build our service and solution around your needs.
In a few cases, we also provide Emergency Support for clients who don’t have a support contract but need help on an ad-hoc basis or in an emergency.
Omicron offers a free no obligation audit of your business network, security and systems. Call or email today to arrange your visit and to talk about your business challenges.