IT Support
IT made personal and empowering: Our mission is to unlock your business's potential with technology.
Has poor IT got you in bits?
Feeling underwhelmed by your IT Support?
We get it, and we get IT! Poor IT isn’t just a headache, it hurts your relationships with your customers, demoralises your team, costs you time, and derails focus. If all this sounds familiar and you’re not happy with your IT, we have great news. You’re in the right place!
Get IT on your side
Not the IT support you need, but the IT support you deserve! Downtime, error pop-ups, sudden disconnects, tedious IT tasks, and slow response times can be silent killers for your business. We'll help you to change the story with proactive and personal support you can rely on.
Conquer downtime
Remove downtime and scalability hurdles for your business so your team can focus on what they do best, even better! We'll help you to get your IT online and resistant to errors and issues that steal valuable time and attention from your business.
Personal & proactive IT support
Goodbye auto-attendants, annoying hold music, and grumpy conversations with call handlers! The personal and proactive IT support that you and your team deserve awaits.
Secure your IT
Secure your IT from vulnerabilities and looming issues that can materialise into real disruptions for your business. Our IT support doesn't just secure your IT; it helps you to safeguard the trust you have with your customers and your success.
Our process for getting you to stellar IT
1. Consultation and assessment
We'll meet you and get to know how we can make a difference for your business and your team. We'll conduct an in-depth assessment to find the risks and opportunities lying within your IT environment.
2. Planning your IT jump-drive!
We get ready to onboard your business and make a smooth plan for getting your IT working securely and to top-performance. We'll prepare to align our IT support to your goals and will introduce ourselves to your team.
3. Chewie, we're streaming!
We flick a switch and you're live! Your business is now covered by our IT systems and stellar helpdesk support.
4. Exceptional
We pride ourselves on delivering outstanding IT support tailored to your needs. Our proactive approach ensures minimal downtime and maximum productivity, so your business can excel without disruption.
Our service solar system
IT Support you can brag about
Your growing business needs IT supporting its success at all times, and that’s exactly what our IT support services will do for your business.
Personal, proactive, and tailored to your unique needs and goals, we’ll help you to remove your techaches, stay secure, and squeeze the most benefit possible from your technology.
When you need us, you’ll be able to get solutions and smiles, pronto!
- Personal and proactive IT support: you'll feel our team's care.
- Your own dedicated account manager
- Tailored IT support plans are available
24/7 helpdesk IT support
Ready for anything
IT management
Taking care of your IT
Monitoring & maintenance
Keeping it working & secure
IT strategy support
Your own vCIO
"After meeting with Omicron, we took the plunge to transfer our IT Support and we definitely consider our decision to be the correct choice. For anyone out there that wants IT Support that is spoken in terms that don’t leave you confused, this is where to try."
Why get IT support for your business?
Technology platforms a lot of your business’s operations and you can think of it as being like your most prolific and fundamental employee. IT support is an investment in the wellbeing of this employee.
No more sickies, sluggishness, and inconveniences that cause sweeping losses of time, focus, energy, and money; instead, you can get IT serving as the wind behind your business’s sails.
- Remove downtime, disconnects, and inefficient IT processes
- Improve speeds and reliability, translating into productivity across your team
- Get fast and proactive support that prevents and resolve issues quickly
- Use our strategic expertise to connect IT with the success of your business
- Empower continuity and compliance by keeping devices and data secure
Tailored IT Support Solutions For Businesses
Our IT support solutions can be tailored to your unique needs and goals. That means not only more bang for your buck, but also IT support that fits your business, rather than the other way around!
Here’s how you can tailor your IT support with Omicron:
- Choose what you need from us in a 'pick n' mix' fashion
- Add add-ons from our suite of services and solutions as you like
- Tailor aspects of contracts (e.g 24/7 helpdesk support option) to your needs
- Vendor-agnostic IT support for your unique IT needs
Reliable IT support when your business needs it most…
Is your current tech setup helping—or holding you back?
With cyber threats constantly on the rise, a single breach can cost your business more than just money. At Omicron, we specialise in fortifying your infrastructure, ensuring you stay ahead of potential threats.
Take control of your security today—schedule a free consultation with our experts to assess your current defenses. Don’t wait until it’s too late!
